Terms of Service

These Terms of Service govern your use of the Suppliers Direct website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.

1. General Information

This website is operated by Suppliers Direct. Throughout the site, the terms “we”, “us”, and “our” refer to Suppliers Direct.

We reserve the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.

2. Eligibility

You must be at least 18 years old to use this website or make a purchase. By using this site, you confirm that you meet this requirement.

3. Use of the Website

You agree not to:

Use the website for unlawful or fraudulent purposes
Interfere with or disrupt the site’s security features
Attempt to gain unauthorised access to any part of the website
Use automated systems (bots, scrapers, crawlers) without permission

4. Product Information

We aim to provide accurate product descriptions, pricing, and availability. However:

Colours may vary depending on device displays
Product packaging may differ from images shown
Prices, availability, and descriptions may be updated without notice

We reserve the right to limit or refuse sales of any product to any person or region where necessary.

5. Pricing and Payment

Prices are listed in GBP unless stated otherwise.

By placing an order, you confirm that:

All payment information provided is correct
You are authorised to use the payment method
You agree to pay all charges incurred

We reserve the right to cancel or refuse any order if fraudulent or unauthorised activity is suspected.

6. Shipping and Delivery

Delivery times are estimates and not guaranteed. External factors such as courier delays, customs checks, or peak seasons may affect delivery times.

Once dispatched, orders cannot be cancelled and must go through the standard returns process.

Shipping fees are non-refundable unless the return is due to our error.

7. Returns and Refunds

Returns and refunds are handled according to our Returns & Refund Policy.
By making a purchase, you agree to the conditions outlined in that policy.

8. Accuracy of Order Information

Customers are responsible for providing accurate shipping and contact details.
We are not responsible for delays or lost orders caused by incorrect information provided during checkout.

9. Prohibited Uses

You are prohibited from using the site or its content:

For any unlawful activity
To violate laws or regulations
To infringe on intellectual property rights
To upload or transmit malicious code
To harass, harm, or discriminate against others
For any purpose that would affect the security or functionality of the website

10. Intellectual Property

All content on this website, including images, text, graphics, logos, and layout, is the property of Suppliers Direct or its licensors.

You may not reproduce, distribute, or copy content without prior written consent.

11. Third-Party Services

We may use third-party providers for:

Payments
Shipping
Analytics
Marketing
Customer service tools

These providers have their own privacy and service terms, and we are not responsible for their practices.

12. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
We do not guarantee uninterrupted or error-free website operation
We are not responsible for losses resulting from misuse of products

Your use of this site is at your own risk.

13. Indemnification

You agree to indemnify and hold Suppliers Direct harmless against any claims, damages, or expenses arising from:

Your misuse of the website
Your violation of these Terms
Your infringement of rights of any third party

14. Termination

We reserve the right to suspend or terminate access to our site without notice if you violate these Terms.

15. Governing Law

These Terms are governed by the laws of the United Kingdom.
Any disputes will be resolved under UK jurisdiction.

16. Contact Information

For questions about these Terms of Service, contact us at:
info.suppliersdirect@gmail.com

Terms of service