We aim to deliver all orders within 1–3 working days across UK mainland addresses.

Delivery times may vary for locations outside of mainland UK, such as Ireland and other remote areas, where shipping can take slightly longer depending on the courier and destination.

Once your order has been dispatched, you will receive confirmation and tracking information when available.

Yes, you can return your product within 14 days of receiving your order.

To be eligible for a return, items must be unused and in their original packaging. If the product is returned without original packaging or shows signs of use, a restocking fee of up to 20% may be applied.

Please note that some items may be non-returnable (such as clearance or mystery products), which will be clearly stated on the product page.

For assistance with a return, please contact our support team before sending your item back.

You can contact our team using the details below:

• Email: info.suppliersdirect@gmail.com
• Phone: 0333 038 8900
  

We aim to respond to all enquiries as quickly as possible and are always happy to help with any questions regarding your order or our products.